Menu
As an accomplished insurance professional renowned for his exceptional claims handling and customer relationship management. With over 13 years of experience in the BPO and Shared Services sectors, he has developed profound analytical skills and a comprehensive understanding of underwriting, data analysis, and fraud prevention. His commitment to excellence is highlighted by his Customer Service Certification and training through the Chartered Insurance Institute (CII), which enables him to manage complex portfolios effectively while ensuring compliance and quality.
Passionate about enhancing processes within the insurance landscape, he consistently delivers high-quality resolutions that set benchmarks in the industry. His expertise enables him to turn challenges into opportunities, fostering lasting client relationships and ensuring clients receive the highest level of support. As he continues to innovate solutions that improve customer experiences and operational capabilities, he remains dedicated to making a significant impact in the insurance field.
Manage up to 250 claims across National, Marine, and Admin Inboxes by triaging and lodging claims, reviewing policies, investigating for fraud, evaluating damages, negotiating settlements, processing payments, supporting policyholders, maintaining records, staying updated on regulations, assisting with urgent tasks, and participating in User Acceptance Testing.
Remote employee for a real estate professional liability insurance provider, performing underwriting, assisting in policy issuance, processing endorsements and transactions, responding to loss run requests, maintaining databases, calculating commissions, and supporting business expansion initiatives.
Responsible for managing motor, property, and personal injury claims by triaging submissions, interpreting policy coverage, identifying fraud, determining liability, negotiating with stakeholders, processing payments, conducting quality audits, ensuring compliance, assisting with projects, and training new hires.
Level 2, ANR Business Center, Concepcion Grande, Naga City, Camarines Sur,
4400, Philippines
© Copyright 2024 | Preferred Insurance Staffing Pty Ltd